Information Systems Manager

Mission: To support academic achievement through athletics

Position Summary:
The Information Systems Manager will be charged with all aspects of data collection, systems management, and reporting at Scholar Athletes. The Information Systems Manager provides oversight of locally-hosted and cloud-based database environments that impact the entire organization. The Information Systems Manager has direct technical responsibilities in the delivery of database support and services and requires a working knowledge of various RDBMS environments (Salesforce CRM, G Suite, Microsoft Office suite, Oracle CRM) with deep knowledge in each environment, as is necessary to provide technical leadership and expertise. Excellent communication and collaboration skills are required to ensure proper alignment with each level of personnel, as they rely on these database systems and services to effectively execute the priorities of the organization.

Department: Scholar Athletes, Operations Department
Reporting To: Managing Director of Finance & Operations
Direct Reports: IT Support Technician
Location: Boston
Status: Exempt/Salary

• Identify opportunities to implement new technologies and systems to support the work of SA
• Research products and alternative methods for managing data and evaluating key performance indicators for the organization
• Supervise and manage the work of SA’s IT Support Technician
• Strategize and implement technology best practices across the organization
• Create data-based tools to allow SA staff and organizational leadership to analyze student and Zone performance data in a timely and accessible manner
• Build new systems and metrics to allow Scholar Athletes to track student outputs/outcomes related to its core program areas of academic coaching & mentoring, health & wellness, college and career readiness and other social emotional skill building
• Assist in determining the most appropriate set of performance indicators and create dashboards or other systems through which these indicators will be shared
• Train and support SA staff on data collection systems and processes
• Work with Development team to create an appropriate set of reports, dashboards and metrics related to fundraising solicitations and efforts
• Report data trends and highlights regularly to the MDFO and SA Executive Leadership Team
• Submit monthly quantitative reports and a year-end evaluation of the effectiveness of the organization’s student service model, complete with recommendations on any changes needed to strengthen the model
• Develop and maintain computerized databases including structure, documentation, operations and security
• Design system architecture and ensure accuracy and completeness of all data
• Participate in exchanges of data with school districts, other partner organizations and key stakeholders
• Protect the integrity of data using proper security controls as it relates to applicable information security laws
• Other duties as assigned

Professional Requirements:
SA is seeking a professional with a minimum of 3-4 years of relevant education and experience and a proficiency with the following requirements:

• A Bachelor’s degree (Master’s degree preferred) or equivalent applicable experience
• A demonstrated command of technology-based systems and processes
• A track record as an effective communicator with highly developed skills in writing and speaking
• Proficient software skills, particularly with Salesforce, MS Office and other applications
• Excellent data synthesis and analysis skills
• An affinity and proven track record for teamwork and an ability to work well with a broad range of constituencies
• Experience leading self-directed projects, including the ability to generate effective workplans and to execute on schedule
• An ability to receive and positively respond to feedback
• Self-motivated and detail oriented
• Passion for nonprofit work, preferably in the field of education
• Sound organizational skills
• A comfort level for working under pressure to meet deadlines
• An ability to thrive in a fast-paced, data-driven environment

Necessary Attributes:
• Candidate must possess SA’s Core Values: Driven, Committed, Focused and Innovative
Interested applicants should submit a cover letter and resume to Scholar Athletes:

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