Program Manager

Scholar Athletes mission is to support academic achievement through athletics. Our program is unique in that we have dedicated spaces – called Zones – in each of our partner schools. When not in class or playing their sport of choice, the students in our programs – called Zone members – are in the Zones studying, working on homework, writing college essays, learning more about scholarship options for college and creating a roadmap for life after high school – all guided by Scholar Athletes staff and volunteers.

Position Title: Program Manager
Department: Program Services
Reporting To: Director of Program Services
Direct Reports: 4-7 Program Staff
Location: Roxbury, MA
Status: Exempt/Salary

Position Summary:
The Program Manager will be responsible for leading Zone based staff (Program Coordinators/Assistants), programming, and partnerships at school-based Zone sites located in partner public high schools. The Program Manager will be responsible for supporting Scholar Athletes service delivery of 3 core programming areas which include: academic coaching and mentoring, health and wellness and college and career readiness for high school students known as Zone members. The Program Manager will manage/supervise a team of Program Coordinators/Assistants and will work across a number of schools to support direct service to Zone members. As a supervisor of Scholar Athletes Zone staff, the Program Manager will comprise a critical layer of management along with other Program Managers. As such, s/he will need to hold his/her teams accountable for meeting program participation and improvement outcomes as well as Scholar Athletes standards for professionalism and culture. The Program Manager will also help Scholar Athletes build long-term relationships with our school partners and local communities to support and enhance the program mission and goals.

Areas of Responsibilities:
People Management, Programming, Professional Development, Partnership Development & Management, Data and Communications
• Supervise 4-5 Program Coordinators who serve as Zone-based leadership as well as support supervision of 3-5 Zone-based Program Assistants
• Conduct weekly check-ins/site visits and maintain regular communication to ensure Program Coordinator and Program Assistant teams are well developed, cohesive, connected to their work and the organization
• Integrate Zone staff into one set of cultural/professional norms via consistent communication and modeling
• Write and facilitate mid-year and end-of-year performance reviews of direct reports
• Collaborate with Expanded Executive Leadership Team (EELT) to create, implement and monitor performance management plans
• Participate in interview and onboarding processes as requested
• Accountable for ensuring that direct reports meet all program and organizational expectations, including but not limited to participation outcomes, professionalism, volunteer engagement and management, management and consistency standards, necessary administrative tasks, monthly reporting and monitoring of key performance metrics across schools using Salesforce
• Responsible for cohort of schools’ successful implementation of Scholar Athletes Playbook program model and pilot programs that may be introduced
• Utilizing Salesforce, track, analyze and report on quantitative and qualitative data related to progress towards key performance targets
• Conduct visits to each direct report in his/her Zone to ensure that all program targets, outcomes and standards are being met
• Work with the Director of Learning and Development to assist in the design/execution of professional development meetings throughout the year
• Participate in site wide and position specific professional development initiatives
• Support and coach Zone staff in efforts to build relationships with principals/headmasters, teachers, coaches, guidance counselors, other school-based staff/partners, parents/guardians and other key stakeholders
• Serve as an ambassador for Scholar Athletes thru verbal and written means that demonstrate a sophisticated and accurate understanding of Scholar Athletes as both an organization and brand.
• Write clear, realistic, and measurable objectives for accomplishing Scholar Athletes goals based on organizational priorities and Executive Leadership Team identified key performance indicators
• Additional responsibilities showing flexibility to accommodate the organizational priorities and needs at any given time

Candidate Profile:
Scholar Athletes is seeking a professional with a minimum of 3 years of successful work within a youth development context and/or public school system similar to Boston. The ideal candidate will be a supportive leader who possesses a high degree of cultural competence, emotional intelligence and strong managerial skills. S/he must have an adaptive management style capable of meeting the needs of multiple direct reports and building a cohesive team; someone who is highly energetic and able to balance multiple competing priorities. S/he should also have experience working on an innovative team and/or program in a sophisticated organization with a reputation for excellence and high expectations. A demonstrable track record of self-initiative, organization, and passion for ‘giving back’ are essential.

In addition s/he will have:
• A Bachelor’s degree (Master’s degree helpful)
• Communication skills – written and verbal – conducive to a professional work environment where reports, presentations and performance evaluations are required work products
• Experience w/ Social Emotional Learning (SEL), Individual Education Plans (IEP) and parental engagement
• Broad knowledge of college and career planning and advising
• Evidence of ability and success in managing relationships with a wide range of constituents
• Applied skills with Microsoft Office (Microsoft Word, PowerPoint, and Excel) and Google Cloud. Knowledge of Salesforce helpful
• An ability to motivate and direct a diverse group of professionals
• An ability to receive and give feedback in a highly professional, constructive and diplomatic manner
• An ability to thrive in a fast-paced, data-driven environment
• An authentic affection for young people and athletics with an unwavering belief in their capacity to achieve and succeed
• Knowledge of Greater Boston neighborhoods
• Access to a reliable vehicle to facilitate daily Zone visits across Greater Boston

We offer many different benefits to support your personal and financial wellness including:
• Health, Dental and Vision Insurance
• Student Loan Repayment Program
• Generous Paid Time Off Policy
• Summer Fridays
• Employee Assistance Program (EAP);
• Legal Insurance
• Flexible spending accounts
• Life and disability insurance
• 401(k) Retirement Plan w/ company match
• Commuter benefits
• Professional Development Opportunities
• Hiring Range: Mid – $40s


Background Check: Finalists will be subject to a background check including a drug screen and verification of employment/education.

To apply, submit both a cover letter* and resume* to
*Resumes without a cover letter will not be considered.

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