Scholar Athletes is pleased to announce that we have been certified by Points of Light, the world’s largest organization dedicated to volunteer service, as a Service Enterprise! Achieving Service Enterprise certification is a prestigious accomplishment for an organization. In fact, organizations that certify join the top 11% of nonprofits nationwide in volunteer management and organizational performance. Certification signifies that organizations have the capability and management expertise to strategically use volunteers to improve the performance of their organization.
Scholar Athletes completed a thorough assessment, over 20 hours of training and coaching, and an extensive internal planning and change process to better integrate volunteers into our human capital strategy. By achieving this level of excellence and certification, Scholar Athletes is now better equipped to leverage the time and talent of volunteers and better meet our mission.
“Service Enterprise provided the resources and tools for Scholar Athletes to identify and develop strategies to build and strengthen our volunteer program. The support from Mass Service Alliance was invaluable, and connecting with other nonprofits and learning best practices helped support our efforts in developing a strong certification plan.” – Allison Rogers, Associate Director of External Engagement at Scholar Athletes
Through the Service Enterprise Certification process, we were able to identify areas of opportunity that included hiring an additional staff person as well as a small budget to support the volunteer program. We have launched a volunteer recognition program to recognize volunteers in both fall and spring semesters to recognize volunteers that are going above and beyond. We’ve already started to see a return on investment with an increase in returning volunteers for the 2019-20 school year.
Research conducted by the TCC Group, a national program and evaluation firm, found that organizations operating as Service Enterprises outperform peer organizations on all aspects of organizational effectiveness, and are more adaptable, sustainable and capable of scaling their work.
The Service Enterprise program is a national change management program that helps organizations gain a greater return on volunteer investment to better achieve their mission. For more information regarding volunteer opportunities with our organization, please visit https://wearesa.org/support-us/volunteer/.